One Year Limited Warranty
Effective February 3, 2021.
If one of our products fails within one year from the date your purchase the product due to a defect in material or workmanship, CoolMitt will repair or replace your product, or any necessary components, free of charge.
This limited warranty excludes:
- Products purchased from an unauthorized reseller.
- Damage caused by abuse, mishandling, accident, or transport;
- Units repaired by an unauthorized entity;
- Units not used in accordance with our care instructions;
- Damage in excess of the cost of the product;
- Units used outside of the United States;
- Damage resulting from abnormal storage and/or conditions on your premises; and
- Failure to provide the dated proof of purchase.